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  • +123 456 789

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Office Location

  • st.104, Maadi, Cairo Governorate, Egypt, Building 73, cairo, EG, Cairo, Egypt, 00202

FAQ

Frequently Asked Question

  • The customer must choose location, specify and service addons before completing the payment
  • Payment is made in advance through an online gateway (such as Paymob) to confirm the booking.
  • The booking is not considered confirmed until full payment is made and a confirmation call is received from the customer service.

  • No, renting directly from the owner is not possible through the Cast Rent platform.

  • Booking and payment are only done through the platform to ensure both parties' rights and to organize the process securely and officially.

  • After the booking is confirmed, the owner's contact details will be shared to facilitate coordination on the day of the booking.
  • Online payment via the Paymob gateway (using a credit or debit card).
  • Payment through Apple Pay or Google Pay (if activated).
  • Cash payment is not available, as bookings are confirmed only after completing the online payment through the platform.
  • You will receive a booking confirmation immediately after successful payment.
  • A confirmation message will appear on the screen, and you will also receive an email with the booking details.
  • If you don't receive the email within a few minutes, it's recommended to check your spam or junk folder.
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